Política de reembolso

CBD Wellness offers a 30-day money-back guarantee on all of our products that are ordered online. If you are not 100% satisfied with our products, reach out to our customer service, and we’ll make it right – it’s really that simple. If your product needs to be returned, we’ll send you a return label. All refunds & exchanges are subject to review, provided at the discretion of CBD Wellness.


How long do I have to request a return or refund?

30 days from your online purchase date to request a return or refund. CBD Wellness was the first and only CBD company who offers all it’s customers a 100% Satisfaction Guarantee. We stand behind our products and want everyone to enjoy all of our high quality, uniquely formulated, effective, CBD-Rich products.


How do I request a return or refund?

All CBD Wellness online orders are backed by a 100% Satisfaction Guarantee. Simply contact our customer service letting them know what the issue is and receipt, if we are unable to help or make you satisfied we will issue a full refund or replacement.


Can I request a replacement or refund?

Yes, you can request a replacement or refund within 30 days of your online purchase date – no matter the order size; you can receive a full refund if you’re not 100% completely satisfied with all CBD Wellness products.


Where can I take my CBD Wellness return order?

If you’ve requested a return or replacement, once you receive the return label from us, you can take your CBD Wellness return order to your nearest USPS shipping location. If you purchased a CBD Wellness product from an independent retail location, please follow that store’s return policy.


How long does it take to receive my replacement or refund?

Replacement orders are typically mailed the same day or next day, if approved & processed before 3 pm (Arizona Time). Refunds can take 3 to 5 business days, depending on your bank, for you to receive your refund once it’s been approved & processed.


How is my refund sent back?

Your refund is sent back to your original form of payment.


Can I speak directly to someone at CBD Wellness about returns & refunds?

Absolutely, you can speak with one of our CBD Wellness educators directly at 1-520-429-9618 for any questions or concerns about returns and refunds, or you can email us at contact@cbdwellness.com